Privacy Policy | IPTV Zone USA

1. Who we are

IPTV Zone USA ("we", "us") operates iptvzoneusa.shop and the IPTV Zone USA subscription service. Questions about this policy can be sent to support@iptvzoneusa.shop.

2. Information we collect

Account and order details: name, email address, chosen plan, number of screens, device type, and payment confirmation references. We do not store full card numbers; payments are processed by our payment providers.
Support messages: anything you send us by email, contact form or chat, so we can help you.
Technical data: IP address, device and app identifiers, and connection logs generated when you stream. We use these to deliver streams, balance load, prevent account sharing beyond your plan, and troubleshoot.
Website analytics: if analytics is enabled, aggregated usage data such as pages viewed and approximate location derived from a truncated IP address.

3. How we use it

To create and activate your account and deliver your login details.
To provide, maintain and improve the streaming service.
To answer support requests and send service notices, such as renewal reminders or incident updates.
To detect fraud, abuse and use beyond the purchased plan.
To comply with legal obligations.

We do not sell your personal information. We do not send marketing email unless you opt in, and every marketing email includes an unsubscribe link.

4. Sharing

We share data only with providers that help us run the service, under contracts that limit their use of it: payment processors, email delivery providers, hosting and content delivery providers, and analytics providers if enabled. We may disclose information when required by law or to protect our rights and the safety of others.

5. Cookies

Our website uses only essential cookies and, if enabled, analytics cookies. We do not run third-party advertising cookies. You can block cookies in your browser settings; the website will still work.

6. Retention

Account and order records are kept while your subscription is active and for as long as needed afterward for accounting and legal purposes. Streaming connection logs are retained for a short, rolling period for operational and security purposes and then deleted.

7. Your rights

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to delete; we do not sell or share personal information as those terms are defined there. To exercise any right, email support@iptvzoneusa.shop. We respond within the time required by applicable law.

8. Security

Data is transmitted over encrypted connections and stored with access limited to staff who need it. No system is perfectly secure, so please use a unique password and keep your login details private.

9. Children

Our service is intended for adults. We do not knowingly collect personal information from children under 13.

10. Changes

We will post any changes on this page and update the date at the top. Material changes will also be announced by email to active subscribers.